OUR MISSION
To serve the residents of the state of Qatar by providing a unique concierge service
and a privileged car assistance service
OUR
Services
Al Rafeej Service’s mission statement is to serve our members by providing a very good roadside assistance services and security that comes from having the best emergency roadside assistance policy, administered and provided by Al Rafeej Services company team.
Car Assistance Services
Car Breakdown Assistance
If you’re ever unlucky and your car breaks down, make sure you’re parked up safely before calling Al Rafeej.
Car Service Assistance
All you need to do is to call us to tell us where do you want your car to be serviced and Al Rafeej will do the rest for you by booking an appointment for your car, picking it up from your home, taking it to your garage and returning it to your home.
Car Registration (Istimara) Renewal
Every year motorists in Qatar with cars older than 3 years old need to take the car to the traffic department test. The registration of a car that does not pass the traffic department test will not be renewed unless the identified traffic department failures are fixed.
Car Insurance Renewal
Al Rafeej agents can work on your behalf to search and negotiate the best price and insurance cover for your car, saving you time, effort and money.
Car service track record
updating and monitoring the maintenance records of your vehicles . Keeping records and having that information available at all times helps reduce the overall time that your vehicle is out of operation.
Concierge Services
Airport Pick up and Drop off
The airport pickup and drop off service is available to all our members through our Al Rafeej Limousine Company.
Car Rentals / Car Replacement
A courtesy car is a vehicle provided by a garage or repair shop for use while your car is being repaired.
Limousine Services
We pride ourselves in providing the finest driven luxury limousine service. All our fleet is extremely clean and Non-Smoking vehicles. Our drivers are in-house trained and well dressed for the occasion and always courteous.
Public Relations Officer (PRO)
Our professional PRO takes care of all the documents you don’t have time to follow on. From the typing offices to the governmental departments, different ministries, foreign affairs, embassies or any other authority you require. You just inform us of your need then, it’s our mission.
Pick-up & Delivery
Many people do not have the sufficient time to cope with the long list of family tasks or obligations that have to be done in parallel with their daily loaded work schedules. Al Rafeej Concierge Service of “Pick-Up & Delivery” is tailored to take that To-Do-List from your daily worries and make it Done. It’s made specially to let you have some more time to rest.
Virtual Secretary
You don’t want to mix between your work and home issues and time runs away from you in the jam of your daily meetings and high priority reports. Have another secretary take care of your life arrangements. Al Rafeej Concierge Services has arranged the “Virtual Secretary” to take over of the mission you assign.